Solutions Architect - Professional Services

Tampa, FL Customer Experience
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The Position:

OPSWAT is looking for a customer facing Solutions Architect for Professional Services that excels within high scale cybersecurity designs and managed services solutions. The Solutions Architect is responsible for architecture, design, implementation, and supportability of all solutions within the OPSWAT product portfolio. The successful candidate will work with other technology team members and end users to understand business requirements and implement optimized solutions.

The Solutions Architect serves a critical role to further the customer success business unit at OPSWAT. Solutions Architects are often called on by OPSWAT Sales teams, Software Engineering, and Sales Engineering Teams for technical assistance in performing security and technical audits for potential and existing customers.

What You Will Be Doing:

  • Meeting with customers and VIPs to define project deliverables and requirements
  • Outlining details required to develop Scopes of Work
  • Creating and documenting application flows
  • Performing implementations, both remote and on-site
  • Perform and/or coordinate technology Security assessments
  • Provide SME consulting for IT infrastructure and cybersecurity
  • Perform reviews of API code performance and functionality
  • Participate in technology workshops with vendors and customers

What We Need from You:

  • 5+ years of experience in enterprise and service-oriented architectures with at least 2 years of applied experience in software engineering and/or development
  • Expert level knowledge of on-prem, cloud, and hybrid data center infrastructure, cybersecurity technology, infrastructure design, policies, and procedures
  • Expert knowledge of Network security technologies such as NAC, NGFW, SIEM, and secure remote access
  • Expert knowledge of virtual computing environments
  • High level of Familiarity CIP, HIPAA, PCI, and other compliance requirements
  • Familiarity with the Purdue model
  • Intermediate knowledge of scripting languages including PowerShell, Python, and PHP
  • Intermediate knowledge of SLB and proxy technologies such as F5 LTM
  • Familiarity with SSO/IAM solution such as OKTA and Citrix workspace
  • Ability and drive to conduct research on emerging technologies
  • Must be able to work in a strong team environment to support the design, development, testing, documentation, and support of customer projects
  • Ability to travel up to 50%

It Would Be Nice If You Had:

  • Technical writing skills
  • Bachelor’s degree in Computer Science
  • Software as a service (SaaS) and Infrastructure as a service (IaaS) technology such as Kubernetes and container Orchestration
  • Experience in project management
  • Disaster recovery solutions: backup/recovery, mirroring, active/standby, and active/active


OPSWAT is a global leader in critical infrastructure cybersecurity that helps protect the world's mission-critical organizations from malware and zero-day attacks. To minimize the risk of compromise, OPSWAT Critical Infrastructure Protection (CIP) solutions enable both public and private organizations to implement processes that ensure the secure transfer of files and devices to and from critical networks. In total, 98% of U.S. nuclear power facilities and more than 1,000 organizations worldwide spanning Financial Services, Defense, Manufacturing, Energy, Aerospace, Transportation Systems trust OPSWAT to secure their files and devices; ensure compliance with industry and government-driven policies and regulations, and to protect their reputations, finances, employees, and relationships from cyber-driven disruption. For more information, visit www.opswat.com

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Interested in this position?

It is a great opportunity to work on products that serve thousands of organizations and millions of people by protecting the critical infrastructure they use for their everyday lives. I am proud to be a part of this.

Karoly Arnhoffer - Software Engineering Manager